Do I need to be there when my scrap car is collected in Hampshire?
Do you need to be home for scrap car collection? Short answer: yes for ID and payment — but here's how Hampshire pickups work when you can't be there.
Short answer: someone with the right ID and authority to sign the V5C needs to be at the collection address when we arrive. That's usually you, but it can be a partner, parent, or authorised adult if the V5C is in their name or you've arranged authority in writing beforehand.
Why we need a person on site
- To sign section 9 of the V5C ('sold to a motor trader')
- To confirm ID matches the registered keeper
- To confirm the bank details for payment before we load
- To hand over keys (if any) and answer any last-minute questions about condition
What if I can't be home?
Options: (1) leave written authority for a named adult at the address, (2) meet us elsewhere in Hampshire (work car park, relative's driveway), or (3) reschedule. Never leave keys and the V5 under a doormat — it invalidates our insurance cover and yours.
Collecting from a deceased estate
An executor with grant of probate can sign the V5. Bring the probate document or a solicitor's letter. We handle these regularly across Hampshire.
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