Question 1

How do I scrap my car in Hampshire?

Accepted Answer

Get a quote by phone or our online form (reg + postcode). We agree the price, then book a collection slot — usually the same day if you call before 2pm. We bring the truck, pay you, and notify DVLA.

Question 2

How quickly can you collect?

Accepted Answer

Most Hampshire collections happen the same day for bookings before 2pm. Outside that window we offer next-day slots, confirmed by text.

Question 3

Do you really collect for free?

Accepted Answer

Yes. The price we quote is the price paid — no collection fee, no admin fee, no surprise deductions.

Question 4

Do you cover the Isle of Wight?

Accepted Answer

Yes — Newport, Ryde, Cowes, Sandown, Shanklin and the south coast. A small ferry surcharge applies and we confirm on quote.

Question 5

What areas of Hampshire do you cover?

Accepted Answer

Every SO and PO postcode, plus North Hampshire (Winchester, Andover, Basingstoke, Alton), the New Forest, East Hampshire (Petersfield, Bordon, Liphook), and the Isle of Wight.

Question 6

Can you collect from a garage or workshop?

Accepted Answer

Yes — we just need the workshop's permission and a contact name. Bring photo ID matching the V5 (or the seller if different).

Question 7

Can you collect from a workplace car park?

Accepted Answer

Yes, with your employer's permission. We confirm a time slot so you can meet the driver.

Question 8

Will you collect at the weekend?

Accepted Answer

Saturday yes, Sunday subject to slot availability — we trade Sundays 9:00–17:00.

Question 9

How much will I get for my scrap car?

Accepted Answer

Every car is different — final price depends on weight, age, completeness, catalytic-converter type and the current scrap-metal market. Send your reg and postcode and we'll give you a fixed, guaranteed quote before you book.

Question 10

How will I be paid?

Accepted Answer

Instant bank transfer before we load. The law (Scrap Metal Dealers Act 2013) bans scrap dealers from paying cash, so be wary of anyone who offers it.

Question 11

Is the quoted price guaranteed?

Accepted Answer

Yes — provided the vehicle matches the description (engine present, no major theft of parts since quote). If we adjust, we tell you before loading and you can decline.

Question 12

Do you pay more for vans than cars?

Accepted Answer

Usually yes — vans weigh more and often have larger catalytic converters. Transit, Sprinter, Master and Vivaro vans typically pay best.

Question 13

Why are some scrap prices higher than others?

Accepted Answer

Three big drivers: kerb weight, catalytic-converter content (precious metals), and parts demand. A diesel SUV pays more than a small petrol hatch even if both are the same age.

Question 14

Can you give me an instant online quote?

Accepted Answer

Yes — fill in the form (reg, postcode, condition, V5, keys) and we reply by phone within minutes.

Question 15

Will the price drop on the day?

Accepted Answer

No — that's a common bad-broker tactic and not how we work. If the vehicle matches description, the price stands.

Question 16

Do I need a V5 to scrap my car?

Accepted Answer

No — we can collect without the V5C logbook. We complete a V5C/3 (notification of sale to a motor trader) and submit it to DVLA on your behalf.

Question 17

What paperwork do you need on the day?

Accepted Answer

Photo ID (driving licence or passport) and proof of address (utility bill, bank letter — under 3 months old). Scrap-metal dealer rules — we can't accept cash without them.

Question 18

Will I get a Certificate of Destruction?

Accepted Answer

Yes — emailed within 48 hours of collection. Keep it for your records and as proof the DVLA notification is in.

Question 19

Does the V5 get sent off?

Accepted Answer

Yes — we send the yellow section (V5C/9) to DVLA Swansea. You can also notify online at gov.uk for instant confirmation.

Question 20

Can I scrap a car that's not in my name?

Accepted Answer

Yes, with the registered keeper's written permission and their ID. We can't accept verbal-only authorisation.

Question 21

What about Statutory Off Road Notification (SORN)?

Accepted Answer

A SORN'd car is fine to scrap. We notify DVLA the same way — they cancel the SORN automatically.

Question 22

How do I claim my road tax back when I scrap?

Accepted Answer

DVLA automatically refunds full unused months once the V5C/3 (sale to trader) is processed. The cheque arrives at the address on the V5 within 4–6 weeks.

Question 23

Will my insurance need cancelling?

Accepted Answer

Yes — cancel after collection, not before. You may need short-term cover until pickup if your policy is mid-term.

Question 24

Can I keep my private/personalised plate?

Accepted Answer

Yes — apply for retention (V317) with DVLA before we collect. We can remove the physical plates on collection if you've retained them.

Question 25

How long until I'm off the DVLA record?

Accepted Answer

Online V5C/3 — instant. Postal — about 4 weeks. We always submit electronically where possible.

Question 26

Can I scrap a non-runner?

Accepted Answer

Yes — non-runner collection is one of our most-booked services. We bring a recovery truck, no need for the car to start or roll.

Question 27

Can I scrap an MOT failure?

Accepted Answer

Yes — failed MOT doesn't reduce scrap value. The weight and cat content are what we pay for.

Question 28

Will you collect an accident-damaged car?

Accepted Answer

Yes — any insurance category (Cat S, N, A, B). Recovery truck always sent for Cat A and B.

Question 29

Do you take damaged or partially stripped cars?

Accepted Answer

Yes, but the price drops if major parts are missing (engine, gearbox, doors). Send photos by phone for a fair quote.

Question 30

Can I scrap a car without wheels?

Accepted Answer

Yes — we use a slide-bed recovery truck for wheels-off or locked-wheels collections.

Question 31

Do you scrap motorhomes?

Accepted Answer

Yes — motorhomes go for scrap or part-out depending on size and condition. Send photos and the reg for a quote.

Question 32

Do you scrap caravans?

Accepted Answer

Case by case — caravans don't have catalytic converters or much value-metal, so payouts are low. Quote on request.

Question 33

Do you collect scrap vans?

Accepted Answer

Yes — Transits, Sprinters, Vivaros, Crafters, Masters, Partners, Berlingos, Combos. Same-day Hampshire collection, instant payment.

Question 34

Do you collect company vans?

Accepted Answer

Yes — with a letter of authority from the registered keeper / fleet manager. VAT receipts available.

Question 35

Can I scrap a tipper or Luton?

Accepted Answer

Yes — and they pay particularly well thanks to chassis weight. Quote with photos.

Question 36

Are VAT receipts available for scrapped vehicles?

Accepted Answer

Yes — we're VAT registered. Useful for company-vehicle scrappage write-offs.

Question 37

Are you ATF licensed?

Accepted Answer

Yes — every vehicle is processed at a fully licensed Authorised Treatment Facility, depolluted before dismantling, in line with the End-of-Life Vehicles Regulations 2003.

Question 38

Why does it matter that you're ATF licensed?

Accepted Answer

Only an ATF can legally issue a Certificate of Destruction. Unlicensed scrappers can leave you on the hook for fly-tipping, road-tax fraud and environmental fines.

Question 39

What happens to my car after collection?

Accepted Answer

Driven to ATF → fluids drained → battery and catalytic converter removed → tyres separated → metal shell crushed and shredded for recycling.

Question 40

Is it illegal to pay cash for scrap cars?

Accepted Answer

Since 2013, scrap-metal dealers must pay by bank transfer or cheque — not cash. We can pay cash directly to you only when buying for resale rather than scrap, and only with ID.

Question 41

What if my car has outstanding finance?

Accepted Answer

We can't scrap it — settle the finance first. The finance company can fast-track settlement when scrapping is the reason.

Question 42

Deceased relative's car — can I scrap it?

Accepted Answer

Yes — bring grant of probate (or letters of administration) plus the V5 and your ID. We handle DVLA notification.

Question 43

Can I scrap a car bought as salvage?

Accepted Answer

Yes — bring the V5 and the receipt / bill of sale from when you bought it. We do the rest.

Question 44

What about classic cars?

Accepted Answer

If it's of interest to a restorer we may offer above scrap value or refer you on. Call us with the reg.

Question 45

What if the V5 is in the previous owner's name?

Accepted Answer

Bring your bill of sale and your ID. We submit a Notification of Sale and DVLA updates their records.

Question 46

I'm not the registered keeper — can you still collect?

Accepted Answer

Yes, with written authority from the registered keeper and their ID. We can't accept verbal-only consent under scrap-metal dealer rules.

Scrap car collection FAQ — Hampshire

Booking & collection

Payment & price

V5C / logbook & paperwork

Tax refund & DVLA

Vehicle condition

Vans & commercial

Legal & environmental

Special situations

Question not answered?